Obsession Bay Leaf P Kaufmann Fabric
(SKU: V1-OBS-BAY)

Specifications

Dark Olive Green Durable Velvet Upholstery Obsession 376 Bay Leaf P Kaufmann Fabric

Specifications

Samples are available on most of our products for a small charge.  If a sample is available for the product, you will find an “add sample” button on the description page of the product.  Samples vary in size depending on the product ordered.  Please call our customer service team at 1-855-530-0775 or send an email to info@thefabricco.com  if you have additional questions regarding sample availability or size of samples.

 The Contiguous US-

Samples shipping to US addresses are shipped via Parcel Post or 1^st Class Mail depending on the shipping warehouse.  While most samples are delivered within 5-7 business days, please allow up to 10 business days to receive your complete sample order.

We do offer 2^nd Day and Next Day Air shipping options on samples shipping to the Contiguous US only.  Unfortunately, there are times that certain products cannot be expedited or certain vendors that may not expedite samples, so it is best to call our customer service team to check sample availability before ordering.  Please see the Policies tab for expedited delivery schedule.

International-

We offer 1^st Class or Priority Mail shipping options when shipping orders outside the U.S.  All samples shipping internationally must first be received into our main warehouse for shipping.  Delivery to our main warehouse is approximately 5-10 business days.  Orders are normally shipped within 24 hours of the product being delivered to us (NOT INCLUDING HOLIDAYS OR WEEKENDS).  While most orders are delivered internationally within 7-14 business days, please allow at least 21 business days to receive your complete sample order.   Delivery time varies from country to country and depends on how long your customs department decides to hold your package.

 *There are NO Expedited Services offered for international sample orders.*

DUE TO THE CURRENT SITUATION, WE CANNOT GUARANTEE SHIPPING OR DELIVERY TIME FRAMES.

Shipping/Delivery

The Contiguous US-

We ship our orders via US Postal Service, UPS, or Fed Ex depending on which of our warehouses is shipping your purchase.   A flat fee of $9.95 for standard shipping is charged to all orders.

Orders are normally shipped within 2-3 business days upon receipt of your order (NOT INCLUDING HOLIDAYS AND WEEKENDS).  Orders that contain products we stock in our retail store are normally shipped out the same business day or within 24 hours (depending on when the order is received).

Packages are normally delivered within 2 weeks of placing your order (NOT INCLUDING HOLIDAYS OR WEEKENDS).  Please see the section on Out of stock/Backorders*/Discontinued Products for information that may cause a delay in delivery.

For information on expedited shipping please see the section titled Expedited Shipping.

Hawaii/Alaska/Puerto Rico/Other US Territories-

All products shipping to Hawaii, Alaska, Puerto Rico, or other US Territories must first be received into our main warehouse.  Delivery to our main warehouse is approximately 5-10 business days.  Standard shipping charges for these orders are $17.95 for the 1^st item plus $3 for each additional item.

Orders are normally shipped within 24 hours of the product being delivered to our main warehouse (NOT INCLUDING HOLIDAYS OR WEEKENDS).  Packages are normally delivered within approximately 7-10 business days from the day of shipping.

For information on expedited shipping, please see the section titled Expedited Shipping.

International-

All product shipping internationally must first be received into our main warehouse.  Delivery to our main warehouse is approximately 5-10 business days.  Once the product has been received, these orders are then shipped via US Postal Service.  Shipping charges for these orders are based on the weight of the products and are calculated at checkout.

Orders are normally shipped within 24 hours of the product being delivered to our main warehouse (NOT INCLUDING HOLIDAYS OR WEEKENDS).  Packages are normally delivered within approximately 14-21 business days from the day of shipping.  Delivery times vary from country to country and depend on how long your customs department decides to hold your package.

Any additional fees, such as taxes and/or duties, are not included in the shipping charges.  These fees are calculated by your customs department and are the customer’s responsibility. 

For information on expedited shipping, please see the section titled Expedited Shipping.

Expedited Shipping

The Contiguous US-

For orders being shipped to the 48 contiguous states that need to be expedited, we offer 2^nd Day Air and Next Day Air shipping options.  Shipping charges for these orders are based on the weight of the products and are calculated at checkout.  Expedited orders are delivered Monday-Friday only.  It is a good idea to verify stock availability before placing the order by calling our customer service team at 1-855-530-0775.

Hawaii/Alaska/Puerto Rico/Other US Territories-

Please call our customer service team at 1-855-530-0775 or send an email to info@thefabricco.com  for expedited shipping options.

International-

Please send an email to info@thefabricco.com for expedited shipping options.               

Any additional fees, such as taxes and/or duties, are not included in the shipping charges.  These fees are calculated by your customs department and are the customer’s responsibility.

Returns

Need to return a product?  You may request a Return Authorization (or RA #) for most products sold by The Fabric Co within 25 days of receiving your order.  Products must be uncut, unopened and in a resalable condition.  All returns are subject to a restocking fee of up to 30%.  This restocking fee, along with any shipping charges to return the product, is the responsibility of the customer. 

Products that CANNOT be returned-

*FABRIC & TRIM ORDERS UNDER 6 YARDS ARE NOT RETURNABLE.

*Products on orders over 30 days old

*Open or cut merchandise (unless the product is defective)

*Fabric (unless damaged or defective)

*Any custom or personalized products 

To request a return, please call our customer service team at 1-855-530-0775 or send an email to info@thefabricco.com to obtain your RA # and complete return instructions.  Whether calling or emailing, please have your order number and reason for return available for quicker service. 

Please DO NOT send products back to us without a Return Authorization.

Refunds

Canceled Orders-

Orders canceled within the allotted cancelation time frame have not been charged.  These orders will be canceled and the funds being held for the order will be released back to the customer.

If the order was charged and released from the shipping warehouse, a refund minus the restocking fee and additional shipping charges will be refunded after we have been notified that the product has been returned to the shipping warehouse.

Discontinued Products-

Orders with discontinued products are handled order by order since each situation will be different.   For these orders, someone from our customer service team will contact you.

Backorders Products-

If a product is not available at the time an order is placed, our customer service team will either email or call to let you know the specifics of the backorder.   You can either opt to wait for the item, reselect or cancel the order.

Returns-

Refunds on returns will be issued once the return has been received by the shipping warehouse.  Once we know that the product has been returned, the refund will be issued minus the restocking fee and the return shipping charges. 

As soon as the refund has been issued you will receive a credit memo email stating the refund has been issued and the amount of the refund.  You can expect a refund in the same form of payment originally used.  Please allow up to 10 business days for the refund to show on your statement after the refund has been issued.